Managed networks are becoming more and more common for businesses with technology needs that aren’t currently handled by existing staff. In fact, managed services can perform as a part of your IT department by partnering with your employees. It is a wonderful option for those who need the best technology but don’t have the resources for a massive IT staff. We will look at what to consider when choosing a provider.
Availability You Can Count On
While you are not going to be working every hour of the day, you want to be able to count on your network to be available at all times. Managed IT Services in Pinellas County offer high uptime so you are not stuck in a situation where something crucial can’t be done. You should check that the provider is always available to you.
If you need your managed service provider to be available, you do not want to have to wait around for hours for them to get back to you. You need someone who is available when you need them. If the IT provider you are considering has a call center, that can be a dangerous sign. Ask if the company offers a guaranteed time for a response.
Partnerships with Vendors
One of the most common reasons to partner with a managed service provider is due to their contacts with various vendors. You want to consider exactly which vendors the company has a relationship with and how those relationships can result in being useful for you. You should also be sure the company has expertise in the tools used by your business, such as being an Apple authorized service provider.
Many providers are available to help you decide on your technology needs for the future. Determine if the company you are interested in will assist in yearly IT planning. They may have ideas about how to improve efficiency or save money as you grow and evolve. This means looking for an innovative provider on the cusp of new technology.