Finding a reliable auto repair shop in Ashland VA can be challenging. You want to make sure you are getting an honest assessment of the problem, a quick turn around and pay a fair price. Here are four tips to help you choose the best auto repair shop in Ashland VA.
How Long Has The Auto Repair Shop Been in Business?
This might seem like a trick question but it isn’t. While it might be fine to try a newly opened shop, you run the risk of them not being established or having no reviews on the kind of work they have done, if any at all. Make sure you go with an established auto repair shop. Ideally, you want to pick a repair shop that has a positive rating with the Better Business Bureau.
How Much Experience Does the Repair Staff Have?
If you notice you always see new staff and there are no regulars, except the owners, t you should be wary. High turnover is not a good thing. It’s normal for any business to lose a few employees for many reasons. It’s not good if you never see the same people more than once. Good auto repair shops keep good employees. The employees should have several years of experience in handling a variety of cars.
Does the Repair Shop Have Certifications and Affiliations?
Certifications are beneficial because they let you know a particular manufacturer has training that has been given to the employees on particular repairs and handling certain parts. You want an auto repair shop in Ashland VA that has certifications listed on their website and in the shop.
Does the Repair Shop Offer Special Services?
Let’s face it, needing your car repaired is an inconvenience. You want to make sure the auto repair shop in Ashland VA has additional or special services to help make the inconvenience more tolerable. If they offer drop off service that allows you to drop your car off before heading into work or after hours and shuttle service to bring you to work while they handle your repair, this is advantageous. Also, if you need to wait for your car, do they provide free Wi-Fi so you can stay connected to work and the world.
